Frequently Asked Questions
What should an event registration form include?
Name, email, ticket or session type, guest count, and dietary requirements if food is served. That covers reminders, capacity, and catering — the three things registration data is actually for. Job titles, company names, and 'how did you hear about us' can wait for the follow-up survey.
How do I reduce no-shows for a free event?
Mostly after the form: a reminder email the day before and a text the morning of. On the form itself, asking for a phone number and a guest count raises commitment slightly — people who state 'me plus two' have already told someone they are going.
Can I cap registrations at my venue's capacity?
Watch the response count in your dashboard and unpublish the form when you hit your limit, leaving a 'registration closed' note in its place. Build in a buffer above capacity — with typical no-show rates, closing exactly at room size leaves seats empty.
Should I use one form for a multi-session event?
One form with a session select works up to three or four parallel sessions. Beyond that, duplicate the template per track so each session owner gets a clean list and your reminder emails can reference the specific room and time.
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