Frequently Asked Questions
What should I ask on a consultation request form?
Name, email, the practice area they need, a description of their situation, and a preferred time window. The situation field matters most — it lets you prepare, screens out freebie hunters, and gives the first five minutes of the call a running start instead of a cold open.
How do I stop no-shows for free consultations?
Add friction at booking and warmth after it. A required situation field makes booking cost something, a personal confirmation referencing their case makes cancelling feel rude, and a reminder the morning of the call catches the forgetful. Together these commonly cut no-shows by half or more.
Should consultations be free or paid?
Free works when your close rate from calls is strong and volume is manageable; a small paid fee (credited against the first invoice) works when you are drowning in unqualified requests. This form is the middle path — free, but gated by enough effort to filter intent.
How long should a free consultation be?
Twenty to thirty minutes, stated on the form. Long enough to diagnose and demonstrate competence, short enough that you are not giving away the engagement. If the conversation genuinely needs an hour, that is evidence for a paid discovery phase — say so on the call.
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