Feature Request Form Template

Capture feature requests as problems worth solving, not solutions to build, and rank them by real user impact.

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When to use this template

Feature ideas currently arrive scattered across support tickets, sales calls, and Slack, and nothing aggregates them.
You are planning next quarter and want demand evidence tied to named users you can interview before committing.
Sales keeps promising 'it's on the roadmap' and you need an honest intake channel to point prospects at instead.
A public changelog or community drives suggestions and you want them structured rather than as comment threads.

How to use this template

1
Click “Use this template” Get your own copy of this form in the editor instantly.
2
Edit the labels or fields if needed. Remove what you don’t need, make things optional, or keep our expert structure.
3
Publish and share the link Send it to your team or clients to start collecting structured responses.

Common mistakes when using this form

Promising a roadmap slot in the confirmation message. 'Thanks, we'll build this' converts every unshipped request into a broken promise; 'thanks, this feeds our planning' is honest and costs nothing.
Counting raw request volume as demand. Ten requests from churned free users and one from your largest account are not eleven votes — without segment context the tally actively misleads prioritization.
Ignoring the workaround answers. They are the closest thing to willingness-to-pay data a form can capture: elaborate workarounds signal a feature users would fight to keep, absent ones signal a passing thought.

Frequently Asked Questions

What should a feature request form ask?

Ask what problem the user hits, how they cope today, and how much it blocks them — then who they are. Note what is missing: a solution-design field. The problem and workaround give a product team everything they need; specific UI proposals tend to anchor design conversations prematurely.

How do product teams prioritize feature requests?

Usually through a frequency-times-impact lens: how many users hit the problem, weighted by how blocking it is and which segment they sit in. That is exactly why this form captures blocking level and role — a request without impact data can only be prioritized by loudness.

Should I make my feature request board public?

Public boards create engagement but also expectation debt: highly voted items you will never build sit there accumulating resentment, and competitors read your gaps. A private form plus a published 'recently shipped from your feedback' section gives you the trust upside without the roadmap hostage situation.

How do I respond to feature requests I won't build?

Quickly and honestly. 'This doesn't fit our direction, here's the workaround we suggest' preserves more goodwill than a year of silence followed by nothing. Users mostly do not need the feature built — they need evidence that a human weighed their input against a real strategy.

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Feature Request Form Template